FAQ: Notifications

Here you can find all the information on managing your BackThen email and mobile notifications to make sure you get everything you need and turn off what you don't.

How do I control what emails I’m getting?

What are the different email types I can choose from?

Why am I not getting any emails?

Can I always be told when my family add to my timeline?

How do I unsubscribe from emails?

How do I control what mobile notifications I get?

Can you just update me once a day with a summary?

Why am I not getting any mobile notifications?

Can I have different notification settings for my kids and those I follow?

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If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app