How do I control what emails I’m getting?

BackThen offers you full control over what you want to be notified about, and how often. You can manage which emails you get both in the app, and on the web.


First, head into the menu and then tap on any of the three areas for notifications indicated below:


Similarly, head into the main menu and click on Email Notifications:

Timeline updates - activity on your timeline such as notifications about new content, comments or likes (both email and mobile notifications).

Reminders - BackThen likes to delight you with fun memories that you may have forgotten, or comparisons of how your child looks now with some years ago. This area allows you to switch these on and off.

Marketing preferences - if you want to hear about any offers BackThen has for you, keep these on. Don't worry, we don't use your details for anything else.

For more on the different types of email and how you can change your settings, check out this guide.

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If the guides on this page do not answer your questions, please visit the Support Site or email us at