FAQ: Export Memories

Want to get your entire BackThen timeline downloaded to your devices or home computer? Here's how.

How do I export all my memories?

Who can export memories?

Why haven’t I got my export email?

Why can I only export once a month per child?

Why does the email list so many files to download?

Why does each export file contain directories for each date?

Do I have to be a VIP to export all?

Can I download items without subscribing?

Can I only get changes added since my last export?

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