I am a VIP with over 200Gb, do I need to upgrade?
BackThen VIP provides you with up to 200GB of storage space, enough for most families’ early years at least. However, if you're approaching this limit due to an extensive collection of memories (especially videos), here's what you need to know:
Will my uploads be blocked if I exceed 200GB?
No! Don’t worry. Your current VIP subscription is uncapped. You can continue adding memories beyond 200GB without interruption.
What about future storage options?
We'll introduce additional storage tiers in the future, likely including a 2TB plan which will be at a reasonable price point. When these new options become available, we'll reach out with any relevant upgrade information.
What happens when the new plans launch?
If you've exceeded 200GB when our new plans launch, we'll contact you with relevant upgrade options. Most importantly, your existing memories will remain safe and accessible.
If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app