FAQ: Photo Book Help

CREATING YOUR PHOTO BOOK

How many photos do I need?

How are photos arranged?

How do I use BackThen’s book builder?

Can I crop photos?

Can I change page layouts?

Why do I see blank pages at the start and end of my book?

Can I add or remove pages?

Can I add captions or text?

EDITING, SAVING & CHECKOUT

Can I edit a book after adding it to the basket?

Can I order multiple copies of my book?

What happens if I delete a draft?

PRICING & PAYMENT

How much does a photo book cost?

How are you so competitive on pricing?

PRINTING & DELIVERY

Where are BackThen photo books printed?

How long does delivery take?

How are photo books packaged?

LAST ORDERS

Guaranteed Thanksgiving delivery deadline

Guaranteed Christmas delivery deadline

AFTER ORDERING

Can I track my order?

My photo book hasn’t arrived — what should I do?

What if there’s a printing issue or damage?

SIZE, QUALITY & SUSTAINABILITY

What size are the photo books?

What paper and print quality do you use?

Are your books sustainably printed?

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If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app